Bespoke Software and Database Solutions
At the core of nearly every bespoke software solution we develop, is a database. Modern database technology allows you to store almost any type of data you could think of. Data on individuals (e.g clients, members, employees etc.), products, sales orders, bookings and assets are just a few examples.
With most bespoke software solutions, the first step of development is working with you to determine what information the database will need to hold and how it will hold it. Once the database schema is layed out, we can then look at building individual applications (apps) which will allow you to interact with the database, so you can access and control your data. This could be a web application (which you access using standard internet browser such as Google's Chrome), a desktop app or mobile app.
The applications not only allow you to access and interact with your data, but will also process it for you. This could be as simple as providing you a report with valuable statistics for your data, to actions such as sending an email.
Getting data in quickly and accurately
A database is only as good as the information that is entered into it, so having the means to enter data quickly and precisely is essential. Fortunately, we can build in several features to aid that process.
Your web-app could include live validation, which makes sure that the data entered matches what is expected. For example, if you enter an individual email address, it can check the address given is in the correct format, reducing the chance of losing information due to a mistype.
In some cases, it is possible to avoid typing entries in altogether with live look-ups. For example, look up a customers address by taking their postcode and getting a list of addresses to select from, rather than typing the whole address in.
Another huge advantage of having a web-application developed to interact with your database, is you don't need to be in one particular place to access it. You can allow your staff working in the field to access and enter information straight into your database using an internet-enabled device such as a smartphone, tablet or laptop.
Making sense of your data.
Once the data is loaded into your database, you are then able to control and manipulate that data however you need to. Powerful search and sort functions can be built-in so you can quickly find entries and review your data, so you never need to keep that customer who's called up with a question, waiting long for an answer.
Detailed queries and meaningful reports can be run against database entries, allowing you to analyse your data and quickly make business decisions to keep you ahead of the game. Know how well your products are selling, who in your sales team has brought in the most leads, how often a club member comes in, or how many hours your employee has worked.
Powerful reports can be produced by your database application in a matter of seconds, meaning you can get your back-office staff away from manually processing data and onto more productive tasks, saving you money.
Keeping your data safe.
A key consideration for any business is keeping their data safe and secure, especially when it comes to holding personal information where General Data Protection Regulation (GDPR) applies.
Fortunately, modern servers and software security measures are extremely tough and difficult to hack. Most sucsessful hacks these days occur as a result of users setting weak or guessable passwords, or users giving out their security credentials, Over the years, a number of strategies have been developed, with '2-factor authentication' being the most common which requires the user to enter a code sent to their phone at the time of login to verify their identity.
Finally, your database application can be built so you can limit what access your employees have to the data, ensuring only those with the correct mandate can access it.
Easy to use
One of our key objectives in all the bespoke software we produce is to ensure that anyone, no matter what level of computer skill they have, can use the software that we have built for you by using clean logical layouts, large labelled buttons and intuitive menus.
As all the bespoke software projects we produce is designed explicitly for one business, and as such, it has only the features and functions wanted and needed, so there is no need for endless complex menus and buttons with unused features.
All of this makes the learning curve for new bespoke software extremely gentle for staff, and often they only need a brief introduction to the software before they are ready to use the software.
How can we help?
If your business has a manual process of some kind, or even if you are using a spreadsheet to store data, then the chances are we can develop a bespoke database application to replace it, making the process far more efficient and saving you money.
To hear more about how we can help you and your business, give us a call today.